fz77 Terms & Conditions
Please read all of the following terms carefully before using this platform — they define the rights and responsibilities of both you and us.
General Rules
These terms and conditions ("Terms") govern your relationship with the fz77 platform. By using our website, mobile version, or any associated services, you agree to abide by these Terms.
fz77 reserves the right to change these Terms at any time. If you continue to use the platform after updated Terms are published, the changes will be considered automatically accepted. Please review this page regularly.
1.1 Eligibility Requirements
To open an account and use the services at fz77, you must meet the following conditions:
- You must be at least 21 years old.
- You are voluntarily operating the account on your own behalf.
- You will operate only one account; multiple accounts are strictly prohibited.
- You have provided fz77 with accurate and up-to-date information.
- The funds you use are from a legitimate source.
1.2 Scope of Services
fz77 is an online betting and casino platform offering cricket, football, and other sports betting, slot games, live casino, and various arcade games. The platform uses secure SSL encryption technology and is committed to ensuring fair play.
Account Management
Each user may register only one account. Creating multiple accounts is strictly prohibited and may result in all accounts being permanently closed.
2.1 Accuracy of Registration Information
At the time of registration, you must provide your correct name, date of birth, contact details, and payment information. Providing false or misleading information may result in the account being closed at any time and the balance being forfeited.
2.2 Identity Verification (KYC)
fz77 may request identity verification as needed. This may include various documents such as a copy of a national ID, passport, or driving licence, proof of address, and proof of ownership of the payment method. Withdrawals may be temporarily suspended until the KYC process is complete.
2.3 Account Security
It is your responsibility to keep your account password and login details completely confidential. Allowing any third party to use your account is prohibited. If you suspect unauthorised access, notify our support team immediately.
2.4 Right to Close an Account
fz77 may suspend or permanently close an account without prior notice in the following circumstances:
- Violation of any provision of the Terms.
- Attempts at fraud, manipulation, or gaining unfair advantage.
- Extended inactivity on the account.
- Actions required for legal or regulatory reasons.
Deposits & Withdrawals
fz77 provides secure and fast transactions through Bangladesh's popular payment methods.
3.1 Supported Payment Methods
The following methods are supported for both deposits and withdrawals: bKash, Nagad, Rocket, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Sonali Bank, and various other scheduled banks). The payment method must be registered in your own name.
3.2 Limits & Timelines
- Minimum deposit: ৳100 (per method)
- Minimum withdrawal: ৳500
- Standard withdrawal time: 5–30 minutes
Withdrawals may be slightly delayed due to KYC verification or security review. fz77 may request additional documents if deemed necessary.
3.3 Fraudulent Transactions
If evidence of chargebacks, payment disputes, or fraudulent transactions is found, fz77 may immediately suspend the account and notify the relevant authorities. Balances may be forfeited in such cases.
Bonuses & Promotions
fz77 offers attractive bonuses and promotional offers for its users. Each bonus has its own terms that the user must fully comply with.
4.1 Welcome Bonus
200% bonus on the first deposit — up to ৳5,000.
- Example: ৳1,000 deposit → ৳2,000 bonus → total balance ৳3,000.
- Example: ৳6,000 deposit → ৳5,000 bonus → total balance ৳11,000.
4.2 Wagering Requirements
The wagering requirement for the welcome bonus is 15 times the bonus amount. The wagering calculation is based on the bonus amount only, not on the combined total of the deposit and bonus.
Example: ৳2,000 bonus × 15 = ৳30,000 must be wagered before withdrawing bonus winnings.
4.3 Bonus Abuse
Claiming bonuses from multiple accounts, improperly exploiting any bonus offer, or attempting to gain an advantage by using vulnerabilities in fz77's system will be considered bonus abuse. fz77 reserves the right to cancel the bonus and associated winnings in such cases.
4.4 VIP Program
fz77's VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Each tier includes a weekly cashback benefit:
- Bronze: up to 0.2% weekly cashback.
- Silver: up to 0.4% weekly cashback.
- Gold: up to 0.6% weekly cashback.
- Platinum: up to 0.8% weekly cashback.
VIP tier progression is based on your consistent activity and dedication. fz77 reserves the right to change VIP terms and conditions.
Gaming Rules
All games on fz77 are conducted in a fair and impartial environment. Our platform features content from world-class game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, and Ezugi.
5.1 Betting Rules
Once a bet is confirmed, it cannot be changed or cancelled. If a bet remains incomplete due to a technical error, the bet amount will be refunded. fz77 reserves the right to void a bet if the result is affected by a third-party data feed or technical malfunction.
5.2 Sports Betting
For all sports betting markets including cricket, football, and kabaddi, the official match result is considered final for settlement purposes. If a match is postponed, abandoned, or left incomplete for any reason, bets will be settled in accordance with the decision of the relevant sports authority.
5.3 Live Casino & Slots
In live casino games, the dealer's decision is final. If a game remains incomplete due to a technical error or disconnection, the outcome of that hand will be determined based on the system log. In slot games, each spin is independent and not dependent on previous results.
Responsible Gaming
fz77 firmly believes in responsible gaming. We want gaming on our platform to remain entertaining and safe for everyone.
6.1 Self-Control Tools
Users can set deposit limits, session time limits, or temporary self-exclusion on their account. To learn more about these features, visit our Responsible Gaming page or contact the support team.
6.2 Minor Protection
fz77 strictly prevents minors from gaming. No person under the age of 21 may use this platform. Keep your device out of reach of children and teenagers.
6.3 Problem Gaming
If you feel that gaming is having a negative impact on your daily life, relationships, or financial situation, please contact our support team. We are ready to provide the assistance you need.
Privacy & Security
fz77 places the highest importance on protecting your personal information. SSL encryption technology is used on our platform to secure every transaction and data exchange.
7.1 Data Collection & Use
fz77 collects only the information necessary for providing services, KYC verification, fraud prevention, and fulfilling legal obligations. We do not sell your personal information to third parties.
7.2 Third Parties
For certain services (such as payment processing and game providers), we rely on trusted third parties. These organisations are required to comply with our privacy policy. For more details, visit our Privacy Policy page.
7.3 Cookies & Tracking
fz77 uses cookies to improve the website user experience and ensure service quality. Continuing to use the site will be considered as consent to the cookie policy.
Limitation of Liability
fz77 makes every effort to operate as a reliable and secure platform. However, fz77's liability will be limited in the following circumstances:
8.1 Technical Interruptions
fz77 is not liable for any loss caused by a temporary service interruption due to internet disconnection, server maintenance, cyberattacks, or any other technical reason. We make every effort to restore the service as quickly as possible.
8.2 Third-Party Games
fz77 is not directly responsible for technical errors or malfunctions in games provided by third-party providers. However, in such cases we coordinate with the relevant provider to seek a quick resolution.
8.3 User Error
fz77 is not liable for any financial loss resulting from providing incorrect information, using another person's payment account, or the user's own negligence.
Terms Violations
If any provision of these Terms is violated, fz77 may unilaterally take the following actions:
- Temporarily or permanently closing the relevant account.
- Cancelling bonuses or winnings obtained as a result of the violation.
- Suspending transactions on the associated payment account.
- Taking legal action in cases of fraud or violation of the law.
fz77 always strives to act in a fair and transparent manner. If you believe a decision has been made in error, please contact our support team.
Dispute Resolution
Any dispute between fz77 and a user will first be attempted to be resolved through friendly discussion.
10.1 How to File a Complaint
If you have a dispute or complaint, please first let us know via our 24/7 live chat support or by email at [email protected]. Our team will review your complaint and make every effort to provide a resolution as quickly as possible.
10.2 Final Decision
fz77 reserves the right to make the final decision on all disputes. In matters relating to gaming outcomes, system logs and server records will be considered authoritative.
Amendments and Changes
fz77 reserves the right to modify, revise, or cancel these terms and conditions, bonus terms, payment limits, or any part of the service at any time. Where possible, we will notify users before changes take effect.
If you continue using the platform after updated terms and conditions have been published on this page, you will be considered to have accepted the new terms. We therefore recommend visiting this page regularly.
If you have any questions or need clarification on any matter, please contact our support team — we provide assistance in Bengali and English 24/7.
Frequently Asked Questions
Find answers to common questions about the terms and conditions here.